In instruction book the app has 4 functions.
In App Store the app shows graphics with 4 functions
I downloaded the app, the 4th function for FM radio is missing
I have called 7 times, had chat session and emailed Target Tech support and Phillips consumer care. No one knows why it is missing. Talked to Phillios again after I updated to IOS 6.01 and got a replacement from Target. Walked through all the steps with Phillips who have said that the FM radio function will show after several minutes, after 12 minutes it did not show. Phillips said that the app may not be functioning with IOS so contact Apple but Ape said that it is the developer if the Apps responsibility to make sure the the app functions with the new IOS and send an update to be downloaded on ITunes.
I am going to try other IPhones to see but I believe the issue is not with my phone but with the app. Phillips is going to contact corporate and the app developer to find out what the issue is and rectify it.
Tried Phone with IOS 5.1, FM radio appears and works as designed. Phillips consumer care said that they are using Phone with IOS 6.0 and after a few minutes the FM radios panel appears after a few mins. It never appeared with 6.0 and with Phillops on the phone we waited 12 mins in dock for it to appear with Phone with IOS 6.01.
I called Phillips and advised consumer care, what I had already beenbtelling them originally, that there is an issue with the App that needs to be updated. All if my other apps on phone work without issue with the IOS 6.01.
Phillips needs to read these reviews to know what is going on. They told me that this issue with FM radio panel not appearing had never been reported before however I have read several reviews where people have had issues with the App not functioning as intended. Is it possible that they are not calling in to resolve their issue, highly unlikely.
Would think twice before ever buying electronic product at Target again .and have no desire to buy another Phillips product. Target consumer care when alerted that I had an issue they said thanks for the feedback and when I advised them that I had found the issue they said that a consumer cannot pass on recommendations about a product. Phillips chat session staff have no experience or knowledge they never resolved the issue or followed up.
Its better to buy electronics Japanese and buy through someone like Crutchfield that has incredibly good and knowledgeable consumer care.